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--- public:mdvr:mdvr_quit_start_by_easycheck [2020/09/23 09:25]
europe [Playback & Expert Video]
+++ public:mdvr:mdvr_quit_start_by_easycheck [2021/08/20 08:51] (current)
europe ↷ Page moved from mdvr:mdvr_quit_start_by_easycheck to public:mdvr:mdvr_quit_start_by_easycheck
@@ Line 14: / Line 14: @@
 Step 3: Click the search button to connect the network of the device;
-Step 4: Input the username and password to log in, the default username is “admin” and password is “admin”. If you have changed it to your own password, please input what’s you have changed.
+Step 4: Input the username and password to log in, the default username is “admin” and the password is “admin”. If you have changed it to your own password, please input what’s you have changed.
 <note tip>
 )If you used the iPhone or iPad to log in, you need to do one more step to connect the device on page “Settings→Wi-Fi” firstly on your iPhone or iPad.
 )Some models like C6D/C6D AI/AI-BOX MAX has internal Easycheck hardware, so it does not need to additional Easycheck hardware. But the internal Easycheck hardware is only working for the first 2 minutes, meaning it can only be searched by the phone or tablet during that time. You need to restart the MDVR to search it again if you miss it. If you have searched and connected it, the internal Easycheck hardware will work until you disconnect or shut down the MDVR.
 </note>
-{{:pasted:20200923-040432.png}}{{:pasted:20200923-040528.png}}
+{{:pasted:20200924-025525.png}} {{:pasted:20200923-040528.png}}
 {{:pasted:20200923-040600.png}}
@@ Line 52: / Line 53: @@
 ==== LAN ====
-The MDVR can use the LAN to send data to the server. You can set the LAN IP address on the page “Preferences → Network → Local”. All MDVR with IPC or RJ45 interface can use this function. If the MDVR only has an IPC interface, an additional IPC to RJ45 connection is required.
+The MDVR can use the LAN to send data to the server. You can set the LAN IP address on the page “Preferences → Network → Local”. All MDVR with IPC or RJ45 interface can use this function. If the MDVR only has an IPC interface, an additional IPC to the RJ45 connection is required.
 {{:pasted:20200923-040900.png}}
@@ Line 59: / Line 60: @@
 ==== Wi-Fi ====
-If the MDVR equipped with Wi-Fi, it can be used to send data to the server. You can set the Wi-Fi access point in the page “Preferences → Network → WiFi”.
+If the MDVR equipped with Wi-Fi, it can be used to send data to the server. You can set the Wi-Fi access point on the page “Preferences → Network → WiFi”.
 {{:pasted:20200923-040919.png}}
@@ Line 74: / Line 75: @@
 ==== Connect to Ceiba ====
-Access an MDVR to the Ceiba server to set in the page “Preferences → Network → Server Setup”. Follow the steps below: 1)Select the Protocol Type to “N9M”; 2)Enable Network by which network you have, it can set to Local/Wi-Fi/Module1. Module1 means Communication Module about 4G; 3)Input the Register Server IP(Input IP or domain) & TCP port(default port is 5556); 4)Input the Media Server IP & TCP port. It’s the same as the Register Server IP & TCP port.
+Access an MDVR to the Ceiba server to set in the page “Preferences → Network → Server Setup”.
+Follow the steps below:
+)Select the Protocol Type to “N9M”;
+)Enable Network by which network you have, it can set to Local/Wi-Fi/Module1. Module1 means Communication Module about the mobile network(2G/3G/4G);
+)Input the Register Server IP(Input IP or domain) & TCP port(default port is 5556);
+)Input the Media Server IP & TCP port. It’s the same as the Register Server IP & TCP port.
 {{:pasted:20200923-041036.png}}
@@ Line 80: / Line 90: @@
-==== IP camera setup ====
+===== IP camera setup =====
 The MDVR can automatically load the access IPC. But sometimes the IPC address is modified manually, manual installation is required. Follow the steps below:
@@ Line 99: / Line 109: @@
-==== Playback & Expert Video ====
+===== Playback & Expert Video =====
 If you set up an MDVR with HDD or SD to record, you can playback the video on the Playback page and export the video to the U disk. Follow the steps below:
@@ Line 113: / Line 123: @@
 )Click the PLAY button to playback. Click the VIDEO EXPERT button to export the video to the U disk. If you are exporting video, you need one more step to set the end time;
-Notice: The U disk must format to FAT32 before expert on your computer or on the MDVR storage page and ensure that the available capacity of the U disk is larger than the exported video data size.
+<note important>The U disk must format to FAT32 before expert on your computer or on the MDVR storage page and ensure that the available capacity of the U disk is larger than the exported video data size.</note>
 {{:pasted:20200923-041152.png}} {{:pasted:20200923-041206.png}}
@@ Line 173: / Line 184: @@
+===== Alarm configure =====
+==== IO alarm ====
+to be added.
+==== IO alarm linkage ====
+to be added.
+====== Basic Maintenance ======
+===== Get the Firmware Version =====
+You can get all of the firmware version on the page “General->Version info”, It includes:
+)Firmware Version corresponding the MDVR firmware version;
+)MCU Version corresponding the MCU firmware version;
+)IPC(Need to click the arrow on the right to next page) corresponding the IPC & AI firmware version;
+)RWatch Version corresponding the RWatch firmware version;
+{{:pasted:20200923-113525.png}} {{:pasted:20200923-113533.png}}
+===== Upgrade =====
+**Basic prepare:**
+)U disk format to FAT32.
+)New a folder named “upgrade”.
+)Copy the upgrade file into the folder. Make sure there is only one upgrade file in the folder.
+)Plugin the U disk into the USB port in front of the MDVR.
+**MDVR & MCU & IPC & RWatch upgrade**
+You can upgrade all of the firmware version on the page “General->Version info”, click the arrow on the right to upgrade. It includes:
+)Firmware Version corresponding the MDVR firmware version;
+)MCU Version corresponding the MCU firmware version;
+)IPC(Need to click the arrow on the right to next page) corresponding the IPC & AI firmware version;
+)RWatch Version corresponding the RWatch firmware version;
+)Because you may have more than one IPC, you need to select which one to upgrade firstly on the page which you click the arrow on the right to enter.
+{{:pasted:20200923-113644.png}} {{:pasted:20200923-113655.png}}
+===== Configuration =====
+Basic prepare :
+)U disk format to FAT32.
+)Plugin the U disk into the USB port in front of the MDVR.
+<note tip>Tip: The configure files can’t import & export between different firmware version or MDVR model.</note>
+==== Export & Import configure file ====
+{{:pasted:20200923-113814.png}}
+==== Default all configure to the factory ====
+<note tip>Tip: The IP address, MAC address, and Register info will not be restored or imported or exported, they must be input independently on each device.</note>
+{{:pasted:20200923-171239.png}}
+===== Get the log =====
+==== Get Running log ====
+The device stores the log information related to operation in the record media(HDD or SD), it can be covered automatically when the storage is full or deleted by formatting. Sometimes we can export it to analyze the reason for some problems on the page “General -> Other”. The log includes:
+)Alarm log, alarm information e.g. Overspeed alarm.
+)User log, information of device running, e.g. power-on time, version, network status.
+)Dial log, information of the dialup, e.g. the 4G signal, dialup status.
+)You can export all of the logs if you didn’t know when the problem happened or export the log of the specific date if you know the date.
+{{:pasted:20200923-171359.png}} {{:pasted:20200923-171411.png}}
+==== Get print log ====
+Sometimes we need to get more details of the device’s running, we have to get the print log by U disk follow below:
+)U disk format to FAT32;
+)Copy the file “n9m_print_cfg” into the U disk.No folder needed, just in the root of the U disk. Make sure every letter of the file name is the same as “n9m_print_cfg” and the U disk has no file named “all”;
+)Plugin the U disk into the USB port in front of the MDVR;
+)Run the device until the problem appears;
+)Remove the U disk from the device, and then restart the device to exit the log mode;
+)Plugin the U disk to the computer and cut the file “all” to the computer, and then send it to our technical support.
+{{:pasted:20200923-171509.png}}
+===== Client & Server & APP =====
+==== Ceiba Client & Server version ====
+{{:pasted:20200923-171556.png}} {{:pasted:20200923-171608.png}}
+==== Ceiba App on iOS & Android version ====
+{{:pasted:20200923-171634.png}}
+==== EasyCheck App on iOS & Android version ====
+{{:pasted:20200923-171655.png}} {{:pasted:20200923-171702.png}}